Introduction
Welcome to Hotel Magic Tree. We are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal data.
1. Information We Collect
We may collect and process the following information about you:
- Personal Identification Information: Name, address, email address, phone number, date of birth, and passport details.
- Booking and Transaction Information: Details of your reservations, stays, and transactions conducted with us.
- Payment Information: Credit card details and other payment-related information.
- Guest Preferences: Information about your preferences and interests, dietary requirements, special requests, and feedback.
- Technical Information: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
- Other Information: Any other information you provide to us during your stay or through our website, social media, or customer service channels.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations.
- Provide personalized services and enhance your guest experience.
- Communicate with you regarding your stay, promotions, and other relevant information.
- Process payments and prevent fraudulent transactions.
- Improve our website, services, and overall guest experience.
- Comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
- Legal Authorities: Law enforcement agencies, regulatory bodies, or other legal entities if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
5. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw your consent to the processing of your personal information (where consent is the legal basis for processing).
To exercise these rights, please contact us using the information provided below.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and gather information about website usage. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hotel Magic Tree
Phone: +91 96677 96443
Email: support@magictreehotel.com
Website: www.magictreehotel.com
